Consultancy
All cancellations of consultancy bookings must be made via email. Unfortunately a phone call cannot be accepted as a means of cancellation.
In the event of either party having to cancel the session, an alternative date will be agreed. If this is not possible, on the part of the school, then a cancellation charge of 35% of the cost of the consultancy may be incurred.
Courses
All cancellations of course bookings must be made via email. Unfortunately a phone call cannot be accepted as a means of cancellation.
All bookings will remain chargeable until written confirmation is received of a cancellation.
A charge of 35% will be incurred if a delegate place is cancelled within 5 working days of the course date.
The full course fee will be charged for any delegate/s who do not arrive for a course for which a place has been booked and has not been cancelled.
The charge for any delegate failing to attend a subject leader update, and not cancelling their place in advance, will be £5 to cover administration and refreshment costs.
Kate Burton Mathematics Ltd. reserves the right not to accept a course booking.